Hi all, I've recently been setting up DSView 4 with a stack of DSR units we have here on campus and I have successfully managed to get 11 KVM's connected without issue (ranging from DSR2010, 2020,2030, 8030) but have found one unit which won't log me going (via serial port) to reconfigure. I've tried our normal passwords we have set in the past and the default one on the unit, tried Admin and admin all without any success. Can anyone tell me if there is a way to perform a factory reset without logging in? This unit is out of warrenty so I don't mind opening up the box and changing a jumper setting (if that's the case). Here is the firmware levels if that helps. Appliaction 3.1.7.9 Boot 3.0.0.0 Video FPGA 1.0.0.13 OSCAR FPGA 128.128.144.0 MATRIX 1.0.1.3 Also, out of interest, do many people update the firmware regularly? Thanks Craig
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