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Forum Post: Blurry monitor on quad setup using Avocent HMX 2050

We are using two avocent HMX 2050s for a DeltaV quad Operator station. For some reason, one of the monitors is a little blurry while the other three are clear. We have switched around the KVM...

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Forum Post: How to reset unresponsive port in avocent

I tried config clear line and the port number I needed to reset and I get the error "% Invalid input detected at '^' marker.I also tried  "ps -f | grep cy_ras" and no go either.Can someone please...

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Forum Post: Can I get firmware to the Cyclades ACS16 that patches OpenSSL...

HiI have a Cyclades ACS16.I'm aware of the OpenSSL vulnerability CVE-2014-0224 which they published on 05 June 2014.http://www.openssl.org/news/secadv_20140605.txtIf I understand correctly, the...

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Forum Post: RE: How to reset unresponsive port in avocent

Hi Coin, the one unit I have is a Cyclades ACS6000

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Forum Post: RE: How to reset unresponsive port in avocent

Hi martola Can you tell me what type is the unit ?

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Forum Post: Can I get firmware to the Cyclades ACS16 that patches OpenSSL...

Hi I have a Cyclades ACS16. I'm aware of the OpenSSL vulnerability CVE-2014-0224 which they published on 05 June 2014. http://www.openssl.org/news/secadv_20140605.txt If I understand correctly, the...

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Forum Post: RE: How to reset unresponsive port in avocent

Cyclades ACS6000

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Forum Post: RE: How to reset unresponsive port in avocent

Hi Coin, the one unit I have is a Cyclades ACS6000

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Forum Post: HOW TO CONTROL ECS17KMM's MONITOR ?

I pushed ECS17KMM's monitor power button. But monitor's message is "ATTENTION MONITOR CONTROLS LOCKED". How to control ECS17KMM's monitor?

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Forum Post: RE: Can I get firmware to the Cyclades ACS16 that patches OpenSSL...

Hello John; Here is the explanation of this issue. And a link to that explanation. The OpenSSL Heartbleed bug - CVE-2014-0160 community.emerson.com/.../3928.aspx A bug was found in OpenSSL version...

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Forum Post: RE: HOW TO CONTROL ECS17KMM's MONITOR ?

Hello Seong Soon; I assume from your initial note that the power cycle is already complete. I would contact Avocent Technical support and start a case for this. I have included a link with Customer...

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Forum Post: DSview server and dial out to ACS

When DSView server is installed on a server with more than one modem, how do you tell DSView which modem to use for dial out to an ACS?

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Forum Post: RE: DSview server and dial out to ACS

Hi Mark Please notice the link community.emerson.com/.../2378.acs6000-dial-back-to-dsview.aspx

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Forum Post: RE: DSview server and dial out to ACS

Group Not Found error when I click on this link

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Forum Post: Cut, copy and paste

If a customer is using the MPU with the serial dongles can they do a copy/paste from an editor like word pad into the viewer session.on the dongle?

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Forum Post: RE: Cut, copy and paste

Hello Mark, This feature is currently not supported with the Mergepoint Unity, however it is supported with the UMG4000 and UMG6000 product. Best regards, Stefan Liedtke

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Forum Post: RE: DSview server and dial out to ACS

Mark, There is no configuration needed at the Dsview side. Basically it will access the primary modem that is configured on the server. So this is handled on the server operating system level. Regards,...

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Forum Post: RE: How to reset unresponsive port in avocent

Hi Martola. The command is as follow: reset_port_to_factory Resets the serial ports to factory configuration. (This is disabled for CAS profile.) Syntax: reset_port_to_factory , [ ] Please see the...

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Forum Post: RE: Can I get firmware to the Cyclades ACS16 that patches OpenSSL...

Hi Danny Thanks for the response. However the vulnerability that I'm talking about is a different one from the Heartbleed one (if I understand correctly). It is the SSL/TLS MITM vulnerability...

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Forum Post: RE: New App 3.2.1 problems

Sorry but your solution does not work, it's probably been added to the old code in Trellis, I can not get into Trellis for "licenses excess" in use

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