I have a faulty Avocent PM3000 - Avocent Managed PDU100-240V S/N 510235635...
I have a faulty Avocent PM3000 - Avocent Managed PDU100-240V S/N 510235635 Fault: serial port and Network port do not allow communication. Please can we arrange a replacement in Avocent Support
View ArticleRMA required: Avocent PM3000 - Avocent Managed PDU100-240V S/N 510235635...
RMA required: Avocent PM3000 - Avocent Managed PDU100-240V S/N 510235635 Fault: serial port and Network port do not allow communication in Avocent Support
View ArticleForum Post: Avocent FTP down - Where to download PDF docs and firmware files...
Hello, At today I've tried to download some pdf or firmware files following the links in the emerson website =>...
View ArticleForum Post: Support Phone number for Ireland
I'm having issues with a DKMMLED18520 KMM. It's faulty. I have tried the support number that is on the support.avocent.com website but that no longer works for Ireland. Is there a new number or can...
View ArticleDear Support - I have a faulty Avocent PM3009H PDU - The serial number of the...
Dear Support - I have a faulty Avocent PM3009H PDU - The serial number of the unit is 510235635. Fault : the serial port and Network port do not allow communication. We will need a replacement sent as...
View ArticleForum Post: Faulty Avocent PM3009H PDU unit - Support required asap
Dear Support, I am having problems raising a RMA for a Faulty Avocent PM3009H PDU unit - The serial number of the unit is 510235635. Fault - the serial port and Network port do not allow communication....
View ArticleForum Post: Could 220VAC work with FMC Tray?
Dears, Just find in the Fiber Media Converter datasheet and it states 120VAC, 0.1A. Does it means that the FMC Tray could only work with the US standard power input - 120VAC? Others like 220VAC would...
View ArticleIs or when will internet explorer 11 be supported? Thanks. in Avocent Support
Is or when will internet explorer 11 be supported? Thanks. in Avocent Support
View ArticleForum Post: AutoView 3016 Java network connect error
Hello All, I saw the workaround to roll-back Java to earlier version, but in our environment that is not possible, you always have to have latest Java installed. With that in mind, how do I connect to...
View ArticleForum Post: DSVIEW new version
I need a new version of DSVIEW but after 8 months it seems there is still no download possibility. I have a silver agreement, how can I obtain the latest dsview? Support by phone was able to send me a...
View ArticleForum Post: Avocent Cyclade ACS5000 & ACS6000 OpenSSL Vulnerability
Hi Guys, the latest firmware for ACS5000 (V_3.3.0-17) and ACS6000 (V_3.1.0.9) is using the OpenSSL version 1.0.1l. This version is vulnerable to CVE-2015-4000 CVE-2015-1788 CVE-2015-1789 CVE-2015-1790...
View ArticleForum Post: Avocent LCD problem
Hi all, we have a problem with this device ECS17KMM Avocent LCD cons The monitor doesn't work, we have a fixed red light on the led under the screen, keyboard and mouse are perfectly working. We'll...
View ArticleForum Post: Spoke Server Database Replication Failed ...PRIMARY_LOGIN_FAILED
(DSView 4.1.0.124) I noticed my Spoke server hadn't updated my hub, when I went to check the Task Status, I see the following error: Status: Replication Failed. Reason: Error...
View ArticleForum Post: No md5 hash for ACS 5000 firmware image (V_3.3.0-17)
On download page for ACS 5000 firmware I can't find the md5 hash for image V_3.3.0-17. Is there a md5 hash available?
View ArticleForum Post: RE: Support Phone number for Ireland
Here is the contact information for ENP Avocent Technical support Ireland English Mon-Fri 9:00 a.m. to 5:30 p.m. 1-800-657563 V/R Danny
View ArticleForum Post: RE: DSVIEW new version
Hello PCG; I would call (888)793-8763 which is ENP Avocent Technical support. Please have the following information available: The Operating system of the server which your DSView is deployed on, The...
View ArticleForum Post: RE: Spoke Server Database Replication Failed ...PRIMARY_LOGIN_FAILED
Also, is there anywhere I can go to see when it was able to successfully replicate? Maybe this issue has been happening longer than I assumed. The only reason I noticed was that I specifically went...
View ArticleForum Post: RE: No md5 hash for ACS 5000 firmware image (V_3.3.0-17)
Yes. The md5 hash is packaged in the firmware download zip file
View ArticleReset UMG 4000 to factory defaults in Support
Reset UMG 4000 to factory defaults in Support
View ArticleUnable to open DSView login page in Support
Unable to open DSView login page in Support
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