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I am trying to use firefox with DSVIEW 4.5.0.247. My client is Windows 10, using Firefox version 50.0. I followed the instructions at community.emerson.com/.../957.manually-installing-avctviewerplugin-msi-and-firefox with the exception of having to use path C:\Program Files (x86)\Mozilla Firefox\plugins>. I still get prompted for downloading the MSI file. in Avocent Support

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I am trying to use firefox with DSVIEW 4.5.0.247. My client is Windows 10, using Firefox version 50.0. I followed the instructions at community.emerson.com/.../957.manually-installing-avctviewerplugin-msi-and-firefox with the exception of having to use path C:\Program Files (x86)\Mozilla Firefox\plugins>. I still get prompted for downloading the MSI file. in Avocent Support

Forum Post: Still not able to launch viewers in Firefox after following instructions

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Hi - I am having no luck using the instructions available at: community.emerson.com/networkpower/support/avocent/dcsoft/dsview/w/wiki/957.manually-installing-avctviewerplugin-msi-and-firefox You will have to add the http:// stuff in front to get the URL above to work correctly. I am using Windows 10, firefox version 50.0 and DSView version 4.5.0.247. I cannot go to Service Pack 5, as I need to support legacy devices. I followed the instructions to the letter except for the directory path. I had to use C:\Program Files (x86)\Mozilla Firefox\plugins> instead. I continue to get prompted to download the viewer. Any new suggestions or help is appreciated. IE 11 does work, but I have some users who prefer firefox. Thanks! Mike

Forum Post: ACS32 Web management "refused to connect."

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Hi All, I'm new to this community, and I've got a issue which I feel is probably very simple to solve if you know what you are doing :) I've got an ACS32 console server which I'm hoping to use to access my various network equipment console ports. I've installed it and run the wizard (wiz command) through the local console and setup all the ip addressing and relevant settings. I can ping the device and remotely ssh into the device but when I try to connect via a browser it hangs for a second and then says: " ip address refused to connect. Try: Checking the connection Checking the proxy and the firewall ERR_CONNECTION_REFUSED " There aren't any firewalls or proxy in the path. I've tried on 3 browsers so I assume it's not a browser issue and I can remotely ssh into the device so I assume it's not a connectivity issue. I am assuming the device is rejecting the http connection. Do I have to use any specific commands to enable the web management interface? The configuration guide seems to suggest there are no commands and it should just work but I can't get it to work. Many Thanks, Tom

Forum Post: SwitchView IP 1020 blue LED always on

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Hi, There is a problem with my SwitchView IP 1020 device. When power is on back led lights green and the front led always lights blue. SVIP NIC leds doesn't show any activity. I tried to reset the device by pressing the button for 3 seconds, nothing happen (the fromt led didn't blink). Tried to ping 192.168.1.254, no response... Any ideas?

Forum Post: HMX manager login issue on sw version 4.0.0.10

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Hello, I have recently acquired a pair of HMX manager servers that run very old software version 2.2.0. I wanted to get them upgraded to at least version 4 (my stations all have 4.30.0.18 on them), but after I performed the upgrade to 4.0.0.10 I cant login to the web interface any more. I only get the page header in Chrome while both IE and Firefox dont connect at all due to security errors. Any hint please?

File: Letter of Volatility for AV2108

File: Letter of Volatility for AV2216

Forum Post: MPU cascading..

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Hi, Can you please let me know max how many MPU can be cascaded with master switch and once it is cascaded, how many concurrent sessions can be opened, is it only with digital users on master switch and multiplied by cascaded switch as well.

Forum Post: MPU cascading...

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Hi, Can you please let me know max how many MPU can be cascaded with master switch and once it is cascaded, how many concurrent sessions can be opened, is it only with digital users on master switch and multiplied by cascaded switch as well.

Forum Post: Power management on laptops...

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Guys, Though this is the silly question, but still i am posting this in this forum. Let me know explain to you. Customer is having laptops and desktops for which they would like to do the power management through intelligent PDU. For desktop there is no issue, but for laptop, its connected with battery. If we do the remote power shutdown on the outlet which is connected to the laptop, power will be cut on that outlet and it will stop supplying the power. But that laptop will not be shutdown as battery is connected to it. One way to achieve this activity is remove the battery and keep it so that it will completely shutdown. But Is there any way out to keeping battery inside and do the complete shutdown. Please let me know.

Forum Post: Connectivity between MPU and MPH2 iPDU..

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Hi, Which cable I can used to connect between MPU and MPH2 iPDU.

Forum Post: RE: Some HMX KVM compatibility help please

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Hello again, Just a further clarification to my previous reply... If you have never contacted our Support before and your E-mail address is not registered in our system, in the moment you send the first email to our support address you will receive a bounce back email, that will re-direct you to our portal. From there, you will have to create and account providing your contact details, and will give you the possibility to raise future issues directly with us. A second option, probably more convenient, would be to call directly our AVOCENT Tech Support, and provide the necessary information for the request to be open directly. Phone no.: + 353 61 715292, or visit http://www.emersonnetworkpower.com/en-EMEA/Support/Technical-Support/KVM/Pages/default.aspx for a comprehensive list of numbers Hope this helps. Raluca

Forum Post: RE: Some HMX KVM compatibility help please

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Hello l3luemang0, to answer your question in a short and general way here are some pointers: 1) yes the HMX Generation one maxes out at 4.0.0.10 a) all new Transmitters and or Receivers that you may purchase are compatible with your Generation 1 and 2 as they come with firmware 4.30.0.18 b) you should upgrade all your Tx and Rx to 4.30.0.18 as that will not impact you at all in your current state 2) No you cannot plug them into a HMIQHDD as those transmitters are DVI-D only (Pure Digital). The HMX 2050 however is DVI-I which would support an analog signal. So in short, you would need an HMIQSHDI (1070 transmitter) 3) yes the reference in the user guide makes its 8:1 only to ONE specific connection, but if you had 5 transmitters you could connect (each 8 Rx) and that' s all a the same time. So basically all your Rx could connect to Tx as long as no more then 8 connect to any specific Tx at the same time. I hope this answers your question and concerns. Please let us know if you have additional questions and or concerns.

Forum Post: RE: Still not able to launch viewers in Firefox after following instructions

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Thanks Wyatt - you were very helpful!

Forum Post: RE: MPU cascading...

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Hi sandip.d There is 1024 IQ cable can be access under the cascaded mode. I think concurrent session is base on Master's mpu

Forum Post: RE: MPU cascading...

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Thanks Colin. Can you please let me know how many MPUs can be cascaded with the master one.

Forum Post: RE: Power management on laptops...

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You could try this but it is untested.... -> Control Panel\Hardware and Sound\Power Options\Edit Plan Settings -> Change Advanced Power Settings -> Battery -> Critical Battery Action\On Battery = Shutdown -> Critical Battery Action\Plugged In = Do Nothing -> Critical Battery Level\On Battery = 98% -> Critical Battery Level\Plugged In = 2% -> Low Battery Action\On Battery = Do Nothing or Shutdown -> Low Battery Action\Plugged In = Do Nothing -> Low Battery Level\On Battery = 99% -> Low Battery Level\Plugged In = 10% https://drive.google.com/open?id=0B33z76ofZbr5blhKQmdOSUVvWms

Forum Post: RE: Power management on laptops...

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Thank Cyboron. Tried, but it doesn't work. Is there any other way out.

Forum Post: RE: Power management on laptops...

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Something like that is unsupported and or untested Sandip, the PDU has no way to monitor what the battery life is on the external device as this is a OS based operation. As Cyboron pointed out, there may be a way but again he also stated its untested and therefore unsupported. Our PDU may not be able to access the OS of the laptop and interact with the power management in it. Basically the PDU monitors power consumption on its sockets, humidity etc, but it will not be able to interact with the OS of a connected Socket over the power cord.

Forum Post: RE: MPU cascading...

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Hi...can anyone help on max how many MPUs can be cascaded with each other.
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