from your client, use command line *(CMD) and run a quick test for us here: telnet xxx.xxx.xxx.xxx 443 Hint xxx is for your IP of your device (AV unit) Should the screen come back clear the port is open and you should be allowed to reach the WebUI. Should you have a message such as "Cannot connect ...." analyze the response and most likely you have a network / firewall issue. I hope that helps
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