Forum Post: RE: DSR1020 not detecting DSRIQ-USB modules.
Is the DSRIQ an Avocent branded unit, and is your DSR from Avocent? Only Avocent modules are working on Avocent units. So if you had a DELL IQ module and a Avocent KVM switch, such configuration would...
View ArticleForum Post: RE: AMX 5010 with AMX5130 OSD command line hotkey "numlock" + "-"...
Hi, the command line on the AMX is tricky to bring up, but it works on any unit the same. Auto login can also be disabled by bringing up the OSCAR and follow the instructions in the user guide. Should...
View ArticleForum Post: RE: DSR clear unused cascade ports?
That is the limitation of the DSR, the DSR switch is a Top-of-the-rack switch and is not meant to be cascaded together. The cascading port will detect all ports on the secundary and even if there is...
View ArticleForum Post: Automate creation of unitproperties.csv from DSview3 website?
Hi! We've been trying to figure out how to automate an export of the unitproperties.csv file in our DSview 3 sites.It would be great if it involved something that ran on the DSview Manager server...
View ArticleForum Post: RE: DSR2035 ctrl-alt-f1 keys?
Hi again, you are most welcome. I am certain that you can see boot screens during boot, and that you also can go full screen. Pass all keystrokes is also a feature in the viewer. Macros as such is a...
View ArticleForum Post: RE: SC180 Switchview with 8x flashing amber LEDs
unscrewing a single screw will trigger such reaccion. Nonetheless, I would open a support ticket and see if there is something we can do here at tech support. Nonetheless, if the unit gets send in to...
View ArticleForum Post: RE: Switchview 1000 continuous switching issue
could it be that you have scan mode enabled? Please refer to the user guide and compare your settings on the Switchview unit to see if this is the case. Should this not be the case we highly recommand...
View ArticleForum Post: RE: How to check if a unit is in multiple unit groups?
As of right now there is no way to see if one unit is in several unit groups. I think a Feature Request should be opened as this is a valuable feature. Please contact our support team for further...
View ArticleForum Post: RE: Advocent Autoview 3100 OSD Not Detecting New Servers
Could anyone help me with this?
View ArticleForum Post: RE: MergePoint 5430 as a Standalone SP Manager
Essentially using the MP5430 as a standalone SP/KVM Manager...where you would log into the MP via GUI and then select the SP you wanted to gain access to and begin a DC session....
View ArticleForum Post: RE: LDAP Authentication not Working for MPU2032DAC After...
Thanks for the information, then I will open a ticket.
View ArticleForum Post: Poor Audio performance HMX
this is a new HMX sysem and we are using approximately 26 stations HMIQSHDA-001 transmitter and HMX1070-001 Receiver. The audio is sounds "tinny" and is dropping out at times. Has anyone else had this...
View ArticleForum Post: RE: Switchview 1000 with beeping error or error code 55
Hallo Stefan,Thanks for your quick reply.As you are a Customer Support Engineer, which Avocent or Emerson facility or service, or department, are you in? In Shannon? In Germany?Do you know the Error 55...
View ArticleForum Post: Avocent KVM HMX certificate error
I have added RX and TX units to the HMX Manager, and I have got that error message: error sending certificate to appliance 192.168.14.146From the RX unit I cannot connect to the units list, I have got...
View ArticleForum Post: Authentication problem with Release 2.5.0.7 for acs6000
hello to allI work with the DSView release 4.0.0.149 and I tried to update the acs6000 with the release 2.5.0.7.Unfortunately, immediately after the update no longer could I signin via DSView, but only...
View ArticleForum Post: not able to access ACS32 through console port
Couple of day before I talk to Emerson support regarding the connection from ACS32 console port to serial port on my machine. They suggest me to use ADB0036 connector and regular straight through cable...
View ArticleForum Post: RE: not able to access ACS32 through console port
I am following exactly the same process to access the device. I also try to use Cisco console cable with it but not help it. is there is any other solution i can apply.
View ArticleForum Post: Lost Rack Mount Kit
Hi! Hello!!I am having some issues to mount an LCD Rack Mount Console w/KVM. The model is the ECS17KMM16-001.Where can I a find a detailed guide about how to mount the unit and the parts# kit...
View ArticleForum Post: Unable to integrate SP on UMG
Hi all,I have experienced unable integration of SP on UMG manually adding SP,What I did first was I set the Specific Port in "Port Configuration" - Network (SPM)- Auto sense enabled- Port Class Network...
View ArticleForum Post: Both Switchview 1000 (not connected) hang
Hello,I have 2 Switchview 1000 on different racks who both "hang"Nothing happens when i push the buttons, use the keyboard, pull out the power cable..............Who can i reset the switches...
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