Forum Post: RE: ACS6000 with built-in modem
Hello Valery,There are several steps you would have to do in order to configure the internal modem on the ACS6000.It would be easier to troubleshoot this if you open a case via our Online Portal or...
View ArticleForum Post: Avocent ECS17KMM8 will not turn on
The monitor seems to be fine, but the base unit seems to be bad. Any ideas, or can I get a replacement part for this anywhere??
View ArticleForum Post: request : RMA for fault AMX5020
AMX5020 FaultSymptom : All ports do not display the server screen.Model : AMX5020Serial Number : 0270317750 Plz, replay to email.best regards, Avocent Support.
View ArticleForum Post: autoview1515 fault
autoview1515 faultSymptom :01. 1 & 3 server ports can not connect the AV1515.02. For the rest ports do not display the server screen.Serial number : 0270135742 Reply to Email. Plzbest regards,...
View ArticleForum Post: 2SVDVI10 to 4SVDVI10 Upgrade Questions
I currently have an Avocent 2SVDVI10 2-Port KVM Switch. Had it for years, it serves me very well! Now looking to add a brand new all-in-one computer into the mix here, and was seriously considering an...
View ArticleForum Post: DSview and browser support
Hi,we upgraded from v3 to v4 of DSview, and are still struggling with web browser support, in particularly around the 'KVM Session' video viewer element.We've only been able to get the 'KVM Sessions'...
View ArticleForum Post: TS3000 Compact Flash
Hello.I know that the TS3000 (v3.0.0) is EOL but I'm hoping someone is familiar with the device or has one that can provide assistance or verify some settings.My issue is that after I configure the...
View ArticleForum Post: Where is the firmware download site for Avocent ACS appliances
Hello,I am having a difficult time identifying the correct location for ACS firmware downloads. Help is appreciated! Sincere Thanks,Bob
View ArticleForum Post: RE: DSview and browser support
Hello TCannon; I took a clip from the release notes for DSV4 version v4.1.0.54 which show official shuuport for the client browsers for that version of DSV4===================================3....
View ArticleForum Post: RE: autoview1515 fault
Hello Seong soon JANG;It sounds as if your AV1515 is in need of troubleshooting and if necessary RMA for repair. I researched your serail number and found it to be under warranty until 12/01/2017. I...
View ArticleForum Post: RE: request : RMA for fault AMX5020
Hello Seong soon JANG;It sounds as if your AMX5020 is in need of troubleshooting and if necessary RMA for repair. I researched your serial number and found it to be under warranty until 11/0172015. I...
View ArticleForum Post: RE: TS3000 Compact Flash
I found one more thing. Using DMESG I was able to verify that the box sees the CF card. I guess it's just not mounting it?IDE: Compact Flash SanDisk SDCFJ-32 Size 32 MbytesFLASH disk driver...
View ArticleForum Post: RE: firmware update file wrong
hello!!!! please answer! this support is very bad!!
View ArticleForum Post: RE: Advocent Autoview 3100 OSD Not Detecting New Servers
Hello BatGranny;How are you connecting the new Servers to your AV3100, be specific with part numbers.Regards;Danny
View ArticleForum Post: RE: Where is the firmware download site for Avocent ACS appliances
Thank you very much. Firmware downloaded and successfully updated.Sincerely,Bob
View ArticleForum Post: RE: 2SVDVI10 to 4SVDVI10 Upgrade Questions
Understood, Danny. There's something to be said for not trying to be too smart! Best to keep my display switching simple then, using just a new 4SVDVI10.I will also reconsider my peripheral switching...
View ArticleForum Post: RE: DSView4 Support to APC 2G PDUs
Thank you very much for your quick response Danny.Best RegardsSibi
View ArticleForum Post: Server refused to allocate pty
Hi,We use ACS 6000 console server, after initial setup and IP configuration, am able to login to GUI but when i tried to login through ssh as admin am getting the below error and also through direct...
View ArticleForum Post: RE: DSView4 Support to APC 2G PDUs
Hello Sibi;You are welcome. When we can be of furher assistance please let us knowRegards;Danny
View ArticleForum Post: RE: Server refused to allocate pty
Hello Padmanaban,How exactly are you accessing the ACS6000 via SSH? Can you provide screen shots?Can you try to log in with the root account? Best Regards,
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