Quantcast
Channel: Support
Browsing all 2025 articles
Browse latest View live

Forum Post: RE: usb extension for autoview 2020

Hello erucvt;  I am assuming that the USB extnesion was used to conenct the Keyboard and mouse to the console of the KVM swithc, and that is not a supported configuration.  The Keyboard and mouse must...

View Article


Forum Post: RE: firmware update file wrong

Andrei:Yes, that worked fine, much appreciated.  Thanks for your quick reply.

View Article


Forum Post: RE: Swicthview DVI Firmware Version 8.12 (5/15/09) Download is...

Hi there,I uploaded the file for the firmware again, please keep in mind that it will expire in 14 days from now.emerson.sendthisfile.com/WnF4xhb9ADUy4YV5SX66g9kwupgrade.7zOR click here to download...

View Article

Forum Post: RE: AMX5010 Overheating

Hi Danny,Apologies - I'm in the UK (I have the support number).However, these are comfortably out of warranty. I'm aware we'll have to pay.Stu

View Article

Forum Post: RE: pmd_ng crashing from time to time

Hello,What's the ACS6000 firmware version? What PDU's are you attaching to the ACS6000? What is the firmware version of the PDU's?Regards,

View Article


Forum Post: RE: Adding a HMIQSHDI to manager

I think there are two ways to accomplish this.  1: Connect via serial cable into a receiver and restore it to factory defaults.  Then you can go into the network settings via the serial menu and detect...

View Article

File: ACS and Fiber Adaptors

View Article

File: Adding MHP2 to the UMG

View Article


Forum Post: Export Compliance Data Request!

Please advise US ECCN, US HTS code, CCATS & Restriction Status ( if applicable) for the Avocent product listed below.1PATP0120Avocent 24X7 & Advanced Replacement ATP0120 3 Years1PAV1515Avocent...

View Article


File: PM3009H Product Size Differences

View Article

File: Modify DHCP range on the UMG

View Article

Forum Post: KVM-sessions to Virtual Machines

Hello ForumAs I understand with a naked MPU it's not possible to have ESX-VMs KVM-sessions displayed in OSCAR, but with the help of DSView. - Is that really the case?- Is there any additional hard- and...

View Article

Forum Post: RE: avocent THX Manager

Hello Schustere, I am not sure what the THX manager is. Are you referring to a HMX Manager maybe? There is no Avocent THX manager as of right now.

View Article


Forum Post: RE: ACS6048 firmware upgrade

You cannot place the image on the ACS itself as it is not made to do that. You could attempt to do a Factory reset once you have the unit on a bench so that if you lose access to be able to serial into...

View Article

Forum Post: RE: KVM Matrix received - reference required from Madalina

This should not be handled through this forum, but calling in Support. I see that you are in Saudi Arabia, so the best approach would be calling you local support line and link up with our RMA...

View Article


Forum Post: RE: Export Compliance Data Request!

Hello Tabeyta;  Export control data is usual;ly furnish by sales.  You can send email to Avocentsales@emerson.com or call them (866)277-1924Regards;Danny

View Article

Forum Post: RE: Is there a way to Highlight Selected Computers (HMX1070)

This Function is available through HMX Manager, as you see Active sessions and you can terminate those through HMX manager. The feature in Extender Mode does not exist as such, and there is no...

View Article


Forum Post: RE: DSR1024 NOT WORKING

The Short answer is noYou should use the IQ module on your Target PC, extend the IQ module with CAT5 into the 1024 as the signal from the IQ module into the 1024 is not IP based but analog KVM signals....

View Article

Forum Post: RE: Aperture 9 Client Installer - Windows 7

This message is common when running on Windows 7 - 64 bit OS.   You will need to launch the Aperture Client 9 with, 'Run As Administrator'.   This should allow you to run this script from the Aperture...

View Article

Forum Post: RE: Switchview 1000 and Logitech Performance MX mouse

Are the targets the same as before? What other then the mouse has changed? I myself own a Logitech MX mouse and I am aware that drivers are needed to make this mouse work on targets. having that said,...

View Article
Browsing all 2025 articles
Browse latest View live