What cable is required to cascade 2 AV3100 units? I see contradictory information including AVRIQ-PS2 and AVRIQ-PS2L. The latter does not seem to be available anywhere. in Avocent Support
↧
What cable is required to cascade 2 AV3100 units? I see contradictory information including AVRIQ-PS2 and AVRIQ-PS2L. The latter does not seem to be available anywhere. in Avocent Support
↧
Forum Post: Cable needed to cascade AV3100 units
What cable is required to cascade 2 AV3100's? I have seen references to both AVRIQ-PS2 and AVRIQ-PS2L. I cannot find any source to purchase the latter (PS2L).
↧
↧
request in Avocent Support
request in Avocent Support
↧
request portal in Avocent Support
request portal in Avocent Support
↧
dav reset in Avocent Support
dav reset in Avocent Support
↧
↧
Where can I download the Avocent DSView 4 software? The main Emerson page sends me here. in Avocent Support
Where can I download the Avocent DSView 4 software? The main Emerson page sends me here. in Avocent Support
↧
Forum Post: Silly question. Where do I download the DSView 4 software?
Silly question. Where do I download the DSView 4 software?
↧
Forum Post: ACS appliances - airflow direction and installation requirements
QUESTION: What is the airflow direction on ACS units? Customer found on our website only where to install units - back or front of the rack. ANSWER: The ACS does not have FAN(s) nor does require airflow. There are operating temps documented in the datasheet but there are no airflow requirements. Feedback from Engineering is that the ACS product may be installed in any position or orientation that the customer wishes. There are no restrictions!
↧
487234-468270001 in Avocent Support
487234-468270001 in Avocent Support
↧
↧
Forum Post: HMIQSHDI Network Settings Problem
Hello everyone, First time poster here. We're setting up our HMX suite and have been adding multiple transmitters (HMIQSHDI-001) and receivers (HMX 1070-001) to our HMX Appliance Manager via the web interface without any issues. When adding the devices they require a firmware upgrade which isn't a huge deal. The bigger obstacle is that all of these transmitters and receivers have to be added manually (one at a time) since they are set with the same IP address from the factory! Anyway, we've stumbled on what appears to be a stubborn transmitter. We managed to "discover" it normally (.2 address), perform a firmware update, and change the IP address but now the Multicast IPV4 prefix is blank (should be 224). When we manually set that value it's not sticking. This (I believe) is prompting an error stating "An error was encountered communicating with the unit. Please check the unit's network settings and connectivity" while trying to access the Unit Settings menu to rename the device and change it to share mode. We have connected the transmitter to a receiver in an attempt to make sure the network settings are good (which they are every time we do). We've even performed a factory reset via receiver console which appears to change the IP address back to .2 but doesn't solve this particular problem. Is there a chance something got corrupted during the firmware upgrade? If so, is there a way to roll back? Thanks in advance........ -D.Bergstrom
↧
Forum Post: Cyclades/AlterPath PM10 Console Output Issues
When connecting to a Cyclades/AlterPath PM10 via the console port it appears that I'm having issues with the ANSI output since none of the characters are legible. I have attempted using putty with multiple translation settings along with hyper terminal which allows you to specify ANSI but still no dice. I reviewed the console settings suggested and verified that those are correct but I'm still unable to produce a console session that allows me to properly view the console. My only two options left appear to be run trial and error with a script that would turn off the ports I need even if I cannot view the output properly or look for another set of switched PDUs which I would rather not do since the site nicely in my rack and give me the features I'm looking for. Any assistance or known putty settings to resolve this would be much appreciated. Thanks - Sewer-rat
↧
Forum Post: trouble with running KVM Session
I welcome. I am using KVM4020. I have a problem with starting KVM Session on Firefox 31 (Windows7) of script \ "kvm.cgi \". Starting the script is ending with the interrupt of the workmanship (javaws.exe program) because of the expiry date applied the statute of limitations to of the certificate for the KVM device. How to bring the certificate up to date on the KVM device? I am greeting.
↧
Forum Post: Required to re-insert AMIQ-USB
We have been seeing an issue for several months now (although it was only reported recently) that may or may not be caused by our AMX switching equipment. Users have reported that occasionally when they boot up their processor, they do not have keyboard or mouse control on the KVM display. If they unplug just the USB connector of the dongle and re-insert it, the keyboard and mouse start to work. We are using AMIQ-USB dongles connected to an AMX5030 switch and then an AMX 5130 user station. For the processors, we have several different models but they all use Intel chipsets. They are running different minor revisions of RHEL5 and RHEL6. It always happens on initial boot, not after the processor has been running. Unfortunately, I have too many processors, and it is random enough, that I can't really test with a direct-connected keyboard and mouse. I'm not sure how to tell you how to reproduce it either. Has this behavior ever been reported before? I will also look through RedHat forums to see if there are any similar posts there. Thanks!
↧
↧
Forum Post: Agfeo CTI with TS-100 (Software for Virtual COM Port?)
Hi Guys, as i am new to this topic and furthermore i have sadly no experience with emulating RS232/Com Port Devices I need your support if and how i can use an Ts-100 Avocent LAN/RS232 Adapter for using with an Agfeo 200 IT Phone System. May someone can tell me if this is possible and how i can add this device (which Software is needed?) to a virtual System under Server 2012R2. Thank you Kind regards, Christian
↧
import in Avocent Support
import in Avocent Support
↧
Forum Post: DSView Upgrade Question
Hello, When upgrading DSVIew from 3.5 to 3.7 and 3.7 to 4, does the server the DSView software is running on required access to the internet? I have the upgrades files copied onto the server already. Thanks, Michael
↧
Forum Post: DSView Serial Session Windows Does Not Open
Hello, I have DSView Version: 3.5.1.88 and it was working fine until 2/3 weeks ago. It now does not open a window when clicking on the Serial Session button. When I click on the Serial Session button, it tries to download the viewer and then it asks to login Then it does not do anything. Can you please help? The version of Java on my PC is build 1.6.0_45-b06. Thanks, Michael
↧
↧
Forum Post: Global Change for OSD Hotkey
Using the HMX Manager via browser, is there a way to make a global change to "Device Configuration" concerning the OSD hotkey on HMX1070's? In short, we have a lot of receivers and would like to change this value on all of them at once instead of individually. Selecting all of them and selecting "Operations" - "Properties" or "Bulk Changes" did not have this ability. When changing it individually it's under "Device Configuration" but I couldn't find that outside of viewing the devices individually. Thanks in advance!
↧
Forum Post: Java ClassNotFoundException error when trying to connect to Serial Viewer with ACS6008
I'm having issues connecting to my Avocent Consoles. When I click on the link I"m getting Java ClassNotFoundException errors. I've tried with 3 different systems and 2 different browser on each system and they all fail. I've tried clearing Java and Browser Cache and adding the URL as an exception but still no dice. Is there anyway to fix this? I had all 8 people in my group try and connect and none of us can. We can't rely on these devices for support if nobody can connect to them. Here are my particulars: ACS6008 Firmware 3.0.0.13 Win7 - Firefox 35, IE8, Java 1.7.0_67-b01 Win8 - Firefox 35, IE11, Java 1.8 Mac OSX Yosemite - Firefox 36.0.4, Safari 8.04, Java 1.8.0_31
↧
Forum Post: Avocent Matrix Digital High Performance KVM System without Matrixswitch Unit solution.
Can Transmitter unit connect direct with Receiver unit without Matrixswitch Unit.?, Like KVM Extender.
↧