We are using the newer version of DSView at our site. When opening the connections to the DSView server, we get an error that the connection is not private NET:ERR_CERT_AUTHORITY_INVALID (FF) and a certificate error in IE11. I have obtained a cert. from our authority on previous attempts to address the message, but the same message appears during browser launch with every new connection. Is there something else in DSView that is needed to address the cert. error?
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Forum Post: DSView 4.5.0.247 privacy error, certificate error
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I have an old Avocent SwitchView USB 4-Port MPN 520-338-001. Sometimes if I'm switching back to another workstation after a long time the keyboad and mouse are not woking any more. If I'm switching back to the wokstation from which I came the keyboard and mouse is working fine. I think it has to do with the sleep mode of the workstation. Is maybe a firmware for this KVM available to slove the problem? in Avocent Support
I have an old Avocent SwitchView USB 4-Port MPN 520-338-001. Sometimes if I'm switching back to another workstation after a long time the keyboad and mouse are not woking any more. If I'm switching back to the wokstation from which I came the keyboard and mouse is working fine. I think it has to do with the sleep mode of the workstation. Is maybe a firmware for this KVM available to slove the problem? in Avocent Support
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Forum Post: RE: Connecting two DAV2216, cannot get it to work
Thanks for your help m.runo. Now I have a message stating "user and vm have been disabled as another appliance is currently tiered" and cannot seem to choose any of the servers. Can you please help with this one as well? Thanks!
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Forum Post: RE: Web interface broken after upgrade to Patch 4.0.2
Is this for AD users or internal user accounts?
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Forum Post: RE: Web interface broken after upgrade to Patch 4.0.2
Internal user. Logged using trellis admin account
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Forum Post: RE: Web interface broken after upgrade to Patch 4.0.2
Hello, Please call in and open a case for this.
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Forum Post: RE: Connecting two DAV2216, cannot get it to work
You need to access the servers from the primary KVM. If further assistance is needed, please call our hotline no. at 888-793-8763 and open up a ticket so we can track this issue properly. Thanks!
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Forum Post: RE: Connecting two DAV2216, cannot get it to work
Thanks again m.runo. I have an open ticket from last week but have not heard anything yet. Ticken number 487234-636885417
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Forum Post: RE: Connecting two DAV2216, cannot get it to work
Hello, According to the case number, 2 emails were sent to you. One on the day you opened the case providing the information requested, and one yesterday.
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Forum Post: RE: Connecting two DAV2216, cannot get it to work
Have tried to connect the screen and keyboard to the other ports on the KVM as well switch but no success.
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Forum Post: RE: Connecting two DAV2216, cannot get it to work
Thanks for the information, I have nowspoken to and sent support an email as it seems the address is not spellt correctly.
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Forum Post: RE: Connecting two DAV2216, cannot get it to work
Hello, I am glad i could help. In the email i sent you earlier, you will find the User Manual, Product information, and latest Firmware versions.
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Forum Post: NEW SwitchView models - clarifications
Q: What are the supported resolutions and refresh rates? A: The KVM switches are not modifying video signals they simply are a switching pass through. Therefore there is only a maximum supported resolution and anything below the maximum will be directly passed through the system. The max supported resolution / refresh is 4K@30Hz Q: The video signal is not modified, it’s just passed through, but what about refresh rate? What is the maximum? A: It depends on the resolution. It is not just a matter of max refresh rate. Q: Is there any list of hot keys for these units? A: Beside Device resets, Enable/Disable cursor navigation, increase/ decrease mouse speed and switching between targets, no other hot keys are present in the user manual. Changes are in process to increase the amount of documentation in the user manuals. Q: What type of keyboard and mouse do these units support? A: Wireless and Multimedia mouse and keyboards are supported on both the console and USB HUB ports of the KVM. But, as regards the multimedia ones, only the standard layout will be transmitted and the multimedia buttons will not work. The SV 4 port models will pass all USB when connected through the front ports. Front ports however will not support hotkey interaction. Q: If wireless keyboard / mouse don't work properly, or at all, but wired ones do (in the same setup), are these cases treated as RMA, or what should be the next step in the troubleshooting process? A: There is no generic answer and just pushing an RMA is not a solution. The cases will need to follow the proper escalation path, for further investigation.
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Forum Post: CCM850 settings not saved
Hi all, I have a CCM850 and I have the following issues: 1. I'm not able to connect to console port (using cables specified on another thread: CCM1650: initial configuration) 2. I managed to boot it from a BOOTP server and managed to connect to device using telnet. I'm asked to setup a password for Admin user (see below), but it looks after reboot the Admin password is empty again. Also other configurations I've done on the device from CLI or AVWorks software are not kept. Any ideas ? Thanks in advance. Trying 192.168.1.200... Connected to 192.168.1.200. Escape character is '^]'. Avocent CCM850 S/W Version 2.5 Username: Admin Password: Authentication Complete (DEC-VT100) Enter CCM New Admin Password > **** Confirm New Admin Password > **** New Admin password has been set CCM Database is being updated, please wait... Done.
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Bond0 Does not work ,failover is not happening between eth1 and eth0 on acs6032 in Avocent Support
Bond0 Does not work ,failover is not happening between eth1 and eth0 on acs6032 in Avocent Support
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ts_menu in Avocent Support
ts_menu in Avocent Support
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case fan failure in Avocent Support
case fan failure in Avocent Support
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Forum Post: Keystrokes over IP not working
Hello all, I have ran into a problem I have never seen before. I just setup a new DMPU108E, everything works fine except that when starting a KVM session remotely I cannot pass any keystrokes. The mouse works fine, as does the keyboard physically connected to the unit... any one have any ideas?
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Forum Post: Console Serial access on UMG 4000
Recently installed a brand new UMG 4000 appliance as part of a data center move. After getting the device racked and power applied, I was able to connect a patch cable from a port on the UMG to an HP network switch and after discovery was able to open a session and manage the switch. I then proceeded to configure the UMG device to allow LDAP auth using Active Directory, and now i can no longer access the serial console session. Is there a way to configure a serial target to NOT forward and username/password combination, and instead establish a session and let me enter credentials? If i SSH into the UMG, and try and open a session to a serial target, the message I receive is "cannot open session for this terminal." Any thoughts would be appreciated! MJ
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Forum Post: UMG 4000 CLI reference
Is there a PDF reference of the CLI for the UMG4000 appliance? It looks like there are a lot of things that can be done via that interface, likely much faster than through the web GUI, but I can't find a reference specific for the UMG, and I don't want to go poking around and end up breaking something without knowing how to fix it. things I'm looking for - rename targets ( especially PDU outlets ) - configure target connection options - delete a target and force the "re-discovery" of a specific port thanks, MJ
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