Forum Post: RE: ACS5016 can not connect to console
Hi,In that case it looks like that this ACS5000 is defective. You can call in to verify if it is still in warranty.Regards,S. Liedtke
View ArticleForum Post: ACS 6000 series. After power cycle the units are stuck at the ==...
ACS 6000 series. After power cycle the units are stuck at the ==> prompt and have to be manually booted (via console cable)This has happened to 10 of my ACS units. Some times I can't even see a...
View ArticleForum Post: MPU8032-G01 not recognizing keyboard
We have a new MPU8032-G01 MergePoint KVM over IP and Serial installed in our remote datacenter. We have tried to get it configured several times in the last few months, but it will not recognize the...
View ArticleForum Post: Avocent DSR1021 reset factory settings
Hi! We have at two Avocent DSR1021 and want to use them, but unfortunately lost their network settings and data access. Can you help reset to default and say default login/password/network for this...
View ArticleForum Post: UMG Firmware upgrade issue
Hi, I am trying to upgrade an UMG4000 (current ver. 2.1.1.6 rdist) to the latest firmware (2.5.0.8), I had some problems. The firmware images I download are about 1GB and whenever doing upgrade, it...
View ArticleForum Post: RE: HMX upgrade to 6.30.0.12
Hi Torsten, I wasn't certain of the response time on the discussion group, that is why I opened a case at support. It is good now. The part I was missing was you have to connect to the transmitter...
View ArticleForum Post: RE: Avocent DSR1021 reset factory settings
Hello Anton; Please call (888)793-8763 to start a case so yo can get help with this issue. Depending on how the passwords were set will depend upon what us necessary to reset the device. Regards;Danny
View ArticleForum Post: RE: ACS 6000 series. After power cycle the units are stuck at the...
Hello Jeepdriver; Yes, I have seen thsi before. It really depends upon the cause of the re-boot and what happens during the ACS reboot process (additional external events). I have not had this issue...
View ArticleForum Post: RE: MPU8032-G01 not recognizing keyboard
Hello rhutchison;I would suggest first to power cycle the MPU and while it is off to unplug and plug back in the keyboard several time, then turn the MPU back on and wait for at least on full minute...
View ArticleForum Post: RE: Avocent DSR8035 Application Error
I have just again a firmware upgrade "dsr _x035_3.7.2.1_de.fl" performed with the serial interface (setup).I always have the same result when login in the language, only English and 2x ChineseSwitch:...
View ArticleForum Post: RE: What cable type between AutoView 3008 and AVRIQ?
Hello Stefan,Correctly.Mauro
View ArticleForum Post: RE: Avocent Cyclades ACS48 48-Port Console Terminal Server
ok, i opened up the box, it has an internal sandisk compact flash card. do i have to replace the flash card?
View ArticleForum Post: UMG 4000 and issues with AD group names containing spaces
I have 2 UMG 4000 devices and I have configured them for LDAP authentication agianst our AD. When I add AD group names containing spaces, group authentication does not work and it picks up default...
View ArticleForum Post: RE: UMG Firmware upgrade issue
i suggest you use web UI to upgrade firmware for UMG, for example : 1. use "admin" login UMG's web UI 2.Click Users on the left navigation bar 3. select "admin" then close "Session Times out". 4....
View ArticleForum Post: RE: What cable type between AutoView 3008 and AVRIQ?
Hi,Are you using AVRIQ KVM modules?
View ArticleForum Post: Import custom certificate
I wish to import a custom certificate, generated using OpenSSL, into a DSView 4 server. How would I do that?The only import method I can find assumes the certificate is generated by the DSView server...
View ArticleForum Post: RE: OpenSSL CCS Injection Vulnerability - CVE-2014-0224
Bump. ETA on firmware upgrade?
View ArticleForum Post: RE: Mergepoint 5300 - OpenSSL vulnerabilities
This is an end of life product which means there is no further development on this product. The Full product support ended in October of 2013. We provide best effort support at this time. What I can...
View ArticleForum Post: DSV$ fresh install in Vmware WS v9.x not connecting
Completed a fresh installation of DSV4 into a clean vmware guest of Windows Server 2008R2. Installation went smoothly and completed without errors. I try to start the DSV4 application and I receive a...
View Article