Technical Service Avocent in Spain? in Avocent Support
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Technical Service Avocent in Spain? in Avocent Support
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Forum Post: Hardware fail Autoview 3008-202
Hi, our Autoview 3008-202 not start green led, we are in Seville Spain and not is posible to contact with local service. We would like to known wich is the process for repaie the device. Thanks J.A.Aguilar
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Forum Post: ACS6000 error File Transfer Failed: Insufficient storage
Where can I free some storage to install new Firmware, Using https and can not see any tab were to do some cleaning.
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Forum Post: AMX5000 access servers
Hello, I am using AMX5000 KVM over IP switch to access servers. I have installed AMWorks v6.5.0.1 and upgraded the firmware on the AMX5000 to v3.6. I am using a AMIQ-PS2 adaptor and I have upgraded the firmware to v4.3 to connect to one of my servers. I have confirmed that my workstation, and the AMX5000 are on the same network. I have tested this through Device Discovery and locally pinging the IP of the AMX5000. My question to you is,: 1) How do I access my server from here on ? 2) Also, are there any specific requirements on the server to enable KVM access using AMX5000 ? 3) Is there a web interface that I can enable to access the individual servers ? Any help will be appreciated. Thanks.
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Forum Post: AutoView 3200 Firmware V1.7 LDAP no longer Working
We updated a Avocent KVM 3200 to the latest firmware (1.7.0.0) and now the LDAP connector is completely nonfunctional. We’ve reset the unit to factory defaults, we’ve done packet captures of the traffic from it to the domain controllers and it does not even attempt to connect to do the LDAP query.
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dcp dsv integration in Support
dcp dsv integration in Support
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Forum Post: RE: Hardware fail Autoview 3008-202
Hello, You can open a Technical Support ticket via this link: http://community.emerson.com/networkpower/support/reqtechsupt/reqsupt/ If you don't have an account yet please create one first. There you can open a case and please make sure you include the serial number of the AV3008-202 KVM swicth. Best regards, Stefan Liedtke
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Forum Post: RE: ACS6000 error File Transfer Failed: Insufficient storage
Hello, Can you please reboot the unit What is the unit current and the new firmware that is being installed ?
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Forum Post: RE: Problems installing the avctviewerplugin.msi with Firefox
So, I fired up my trusty vm guest and installed Firefox version 17 ESR (32bit) in it. I then connected to the host running DsView 4.1.0.77 and let it download the .msi file as it wanted. And then tried to run it. And am told that "Installation Failed. Could not install all viewer plugin files. Please close all browser instances or applications using the viewer plugin files and press 'RETRY' to try the installation again." Note I made a point not to have any browser running at the time. Am I missing something?
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Forum Post: RE: Problems installing the avctviewerplugin.msi with Firefox
Hi, A good way to get this resolved might be to call in and open a Technical Support ticket and we could setup a Webex session with you and assist that way. Regards, S. Liedtke
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Forum Post: RE: ACS6000 error File Transfer Failed: Insufficient storage
Reboot twice and still have the same issue. we are running firmware 2.5.0.7 and we want to upgraded to latest firmware
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Forum Post: RE: ACS6000 error File Transfer Failed: Insufficient storage
Problem fixed.
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Forum Post: RE: ACS6000 error File Transfer Failed: Insufficient storage
Hello itsd2001, Would you mind to share to the rest of the community on how you resolved your particular issue, so that others who may run into the same scenario can take advantage of your process and overcome a similar problem please?
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Forum Post: RE: ACS6000 error File Transfer Failed: Insufficient storage
Hello the upgrade path on the ACS6000 from 2.5.0.7 to 3.1.0.8 requires two steps. First upgrade 2.5.0.11 or 2.5.0.12 then to 3.x release. Please refer the release notes http://www.emersonnetworkpower.com/en-US/Support/Software-Downloads/infrastructure-management/Serial-Consoles/Pages/ACS-6000-Advanced-Console-Servers.aspx
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Forum Post: RE: Can't get to serial viewer on ACS6000
Can we use DSVIEW 4 ? is it Java tools too ? We can not get to it using https/serial viewer. Where can I download DSVIEW 4 ? Thanks a lot. I am stack for last two days and the Data Center is in another city "800KM".
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Forum Post: RE: Can't get to serial viewer on ACS6000
DSView is a licensed and paid piece of software, nonetheless, the viewer technology is still Java based... You can however in DSView use a third party tool to establish viewer sessions, such as Putty viewer.
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Forum Post: RE: AMX5000 access servers
Hello, The AMX is strictly an Analog KVM product. The Ethernet port on the Matrix switch (AMX50XX) is for Firmware and User management via the AMWorks software. With that being said, let me respond to your questions: 1) Server target(s) can only be accessed through the OSD menu of the User Station (AMX51XX). 2) No, there is no KVM access on the any of the AMX switches (AMX50XX). 3) No, there is no Web interface in the AMX products. Here is the link to the product page for more details. http://www.emersonnetworkpower.com/en-US/Products/KVM/HighPerformanceKVM/Pages/AvocentAMXAppliances.aspx Regards, Emerson Technical Support
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Forum Post: RE: AMX5000 access servers
Thanks a lot for your prompt response, and the link to the document. So basically, I will have to include a AMX51XX User Station that connects to the AMX50XX Matrix Switch. The target machines/servers shall subsequently be connected to the AMX50XX Matrix Switch and accessed through the AM51XX User Station. Simply connecting the target machines/server to the AMX50XX Matrix switch will not help me access the servers. I do have a follow up question regarding the OSD menu. Is that a license or a software ? Can you please provide some documentation, and or download links for the same. Also, after reading the documentation in Chapter-3 Operation, it talks about OSCAR graphical user interface. Again, can you please provide some literature/dowload links for OSCAR too. Thanks.
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Forum Post: RE: AMX5000 access servers
Hello, http://www.emersonnetworkpower.com/en-US/Brands/Avocent/Documents/Manuals/01/590222616M.pdf The OSD is OSCAR (Onscreen Display Configuration Activity and Reporting), Chapter 3 of the user guide has the OSCAR (OSD) menu instructions. There is no specific manual for OSCAR only. Regards, Emerson Technical Support
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Forum Post: RE: AMX5000 access servers
Once again thank for your reply. After reading the Chapter-3 of the User Guide I still could not find any links on how to install/download OSD. Also, I have been trying to look into Emerson's website for any downloadable links but have not been to find one. Can you please provide a link to download the OSD tool ? Also is this a license based tool or a free utility ? Thanks.
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